Recent Posts

Your Home in Pictures

2/28/2019 (Permalink)

Our homes are typically filled with treasures from our travels, our children's life events, and relics from our past, all irreplaceable. If lost to a fire or water damage, all we can do is cry and hope our memory can relive these past moments without these memento's to shake our memories.   

But what of our furnishings, what happens if we lose them to a catastrophic event? While they can be replaced, at what cost and at who's expense? If we have adequate insurance coverage, then the burden is on the insurer to replace any items that can't be restored.

Do you have a complete inventory list of furnishings and other items in your home? One way to make this task easier is through pictures and video's. Having a video library of your homes contents helps fill the gaps in your memory and will ensure that lost items are replaced. Be sure to feature identification marks on finer items such as China and bric-a-brac, and model and serial numbers on other items such as your computer, TV or appliances. 

Preparation and pro-active measures help relieve stress and help provide some level of relief when a disastrous event strikes. 

Is your home prepared for the winter???

11/9/2018 (Permalink)

General Is your home prepared for the winter??? SERVPRO - always on call.

Winter in New England can be brutal. The cold, snow and ice can cause unforeseen damage to your home. Preparing your house for the winter helps to minimize the risk of a loss. Noted below are some basic, self-help tips.

  • Shut the water off to your outside spigots from the inside shut-off valve, keeping the spigot open, allowing as much water as possible to drain from the line. Once the line has drained, shut-off the spigot and cover the spigot with an insulated faucet cover.
  • Clean out all organic debris from your gutters and downspouts. Even better, install a gutter protection device after cleaning.
  • If you have experienced ground water in your basement from snow melt, a slight regrade of this area may help.    
  • If you have ground or below-ground windows, installing a pent over top of the windows will prevent snow build-up at and water infiltration from snow melt at the window jambs. 
  • If you have window wells, installing a pent over the window well will help keep snow out of the well, preventing snow melt from seeping through the window jambs.

SERVPRO of Derry/Londonderry is here to help you escape the winter home hazards. Call 603.432.3221 or email chuck@SERVPROderrylondonderry.com for a complimentary home inspection.

SERVPRO Helps Prevent Mold Damage To Carpets

5/1/2018 (Permalink)

Mold Remediation SERVPRO Helps Prevent Mold Damage To Carpets Moisture left in Carpets can result in Mold Growth

Mold spores are tenacious and can quickly grow and spread throughout your home. However, if mold has not already set in, it is possible to prevent it taking hold by ensuring it does not have the right environment in which to grow. A wet carpet is an ideal breeding ground for fungi. Flood damage, a burst pipe, or even a leaking appliance in your home are all causes of potential water leakage onto your carpet. The result is a damp environment, which mold spores love. 

Swift action is necessary to prevent mold damage to the carpets in your home.  In fact, it can begin to grow within 24 hours of water damage and become a colony in 48 to 72 hours. The longer water is present, the greater the risk of increased fungal growth. As well as having potential health effects, mold is simply not something you want to grow in your carpet and may even lead to a costly carpet replacement. That is why SERVPRO recommends calling on our experts the moment you notice water damage to any of your floor coverings. 
 
The key to preventing mold growth in water damaged carpets is to get the carpet dried out as quickly as possible. The first step is extracting the water by using truck mounted and freestanding pumps. Our IICRC-certified experts understand that careful handling is vital when removing water from carpets. Carpets can come with a primary and secondary backing. Over zealous extraction techniques or pulling of the carpet during extraction can cause separation of these two layers, leading to bubbling and irreparable carpet damage. 
 
Most carpet comes with padding on its underside. In most cases, our experts recommend the padding is taken away and replaced. Drying with the padding in place takes longer and thus makes the drying slower and more expensive with an increased risk of mold growth. It is often cheaper to replace the padding and focus on drying the carpet. SERVPRO teams carefully remove padding to leave the carpet intact. Of course, the degree of wetness and the amount of the fungal growth dictate if tossing is required.
 
After water extraction and pad removal are complete, our technicians calculate the correct number and position of air movers and dehumidifiers to dry out the carpet. Downdraft air movers pull warm air down and spread it across the carpet in a broad pattern which makes them ideal for larger areas. Meantime, centrifugal air movers direct air over the carpet surface to encourage rapid evaporation of moisture. Our aim is swift and thorough drying to leave your carpet "Like it never even happened." 
 
If you are concerned about potential mold growth in your carpet, call SERVPRO of Derry Londonderry at (603) 432-3221 today for assistance.

Commercial Services

4/3/2018 (Permalink)

SERVPRO of Derry Londonderry is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of Derry Londonderry has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Have Questions? Call Today  603-432-3221

Commercial Building Restoration Services

We are available 24 hours a day to get your Derry Londonderry business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. 

Smoke and Soot Cleanup

3/3/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Derry Londonderry will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – SERVPRO of Derry Londonderry (603) 432-3221

Restoring Your Commercial Property After A Water Damage Event

2/13/2018 (Permalink)

Commercial Restoring Your Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events in Derry, Londonderry, Litchfield and Hudson commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Derry Londonderry

SERVPRO of Derry Londonderry specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today at 603-432-3221 with your commercial needs!

Space Heater Safety

1/31/2018 (Permalink)

In the colder months of the year, homeowners look for ways to make chilly areas warm and comfortable. While space heaters can be useful to keep small areas warm, it’s very important to use them with caution. In a 2010 study, it was found that space heaters caused 32 percent of all home heating fires but were involved in 79 percent of all home-heating related fire deaths. Fortunately, using a space heater can be safe if you follow these simple recommendations.

NFPA offers the following safety tips.  

Heating

  • Have a three-foot “kid-free zone” around open fires and space heaters.
  • Supervise children when a fireplace, fire pit, or other space heater is being used. Use a sturdy, metal screen to prevent contact burns, which are even more common than flame burns.
  • All heaters need space. Keep things that can burn, such as paper, bedding or furniture, at least 3 feet away from heating equipment.
  • Use heating equipment that has the label of a recognized testing laboratory.
  • Never use your oven for heating.
  • Install stationary space heating equipment, water heaters or central heating equipment, according to the local codes and manufacturer’s instructions.
    • Have a qualified professional install the equipment.
    • Make sure all fuel-burning vented equipment is vented to the outside to avoid carbon monoxide poisoning. CO is created when fuels burn incompletely. CO poisoning can cause illness and even death. Make sure the venting for exhaust is kept clear and unobstructed. This includes removal of snow and ice around the outlet to the outside.
  • Install and maintain carbon monoxide alarms to avoid risk of carbon monoxide poisoning.
  • Maintain heating equipment and chimneys by having them cleaned and inspected annually by a qualified professional.

Portable electric space heaters

  • Turn heaters off when you go to bed or leave the room.
  • Use and purchase portable space heaters with an automatic shut off so if they’re tipped over they will shut off.
  • Place space heater on solid, flat surface.
  • Plug power cords directly into outlets and never into an extension cord.
  • Inspect for cracked or damaged, broken plugs or loose connections. Replace before using.

Fuel burning space heaters

  • Always use the proper fuel as specified by the manufacturer.
  • When refueling, allow the appliance to cool and refuel outside or in a well-ventilated area.
  • When using the heater, open a window to ensure proper ventilation.
  • In portable kerosene or other liquid-fueled space heaters, always use the proper grade of the proper fuel.
  • All new unvented gas-fired space heaters have an oxygen depletion sensor that detects a reduced level of oxygen in the area where the heater is operating and shuts off the heater before a hazardous level of carbon monoxide accumulates. If you have an older heater without this feature, replace it.
  • If the pilot light of your gas heater goes out, allow 5 minutes or more for the gas to go away before trying again, do not allow gas to accumulate, and light the match before you turn on the gas to the pilot to avoid risk of flashback.
  • If you smell gas in your gas heater, do not attempt to light the appliance. Turn off all the controls and open doors and window. Call a gas service person.

Wood burning stoves

  • Install the stove, chimney connectors and chimneys following manufacturer’s instructions or have a professional do the installation.
  • Wood stoves should bear the label of a recognized testing laboratory.
  • In wood stoves, burn only dry, seasoned wood. In pellet stoves, burn only dry, seasoned wood pellets.
  • Start the fire with newspaper or kindling, never with a flammable liquid, such as lighter fluid, kerosene or gasoline.
  • Keep the doors of your wood stove closed unless loading or stoking the live fire.
  • Allow ashes to cool before disposing. Dispose of ashes in a tightly covered metal container and keep the ash container at least 10 feet away from the home and any other nearby buildings. Douse and saturate with water.
  • Chimneys and vents need to be cleaned and inspected at least once a year.

SERVPRO of Derry Londonderry is here to help you recover from any fire.  Our trained technicians will remove the smoke and soot from your home.  Saving your belongings and memories.  Call your neighbors when you need us 603-432-3221.

Do You Know Where Your Water Shutoff Valve Is?

1/29/2018 (Permalink)

Water Damage Do You Know Where Your Water Shutoff Valve Is? Label your Water Shut off Valve(s)

Do you and your family know where the main water shutoff valve is located in your house?  It is always harder to find something when in a panic.  That is why we highly recommend that you be aware of its location before a disaster strikes.  

”Where It Is Not:  It is likely not under a sink.  The shut-off to the water heater may look promising, but that only affects the outflow of hot water from that point.  Do not confuse the gas shut-off to the furnace or water heater with water lines.”

“Check Your Inspection Report:  If you still have your property inspection report from when you purchased the house, it should indicate the location of the shut-off valve.  Inspection reports often follow a standardized format, so you may find this information located in Section 6.1.”

Follow the link for more helpful tips to help you locate the shutoff valve in your home.

Knowing where the water shut off is critical when you have a burst pipe.  The faster you are able to turn off the water, the less damage your home will suffer.  Call SERVPRO Derry Londonderry at 603-432-3221 as soon as you are able and our technicians can help get your home back to it's original condition.  We are here when you need us !!!

Is There Water in Your Walls ??

1/16/2018 (Permalink)

General Is There Water in Your Walls ?? Moisture Meter

This Winter has been a roller coaster of temperatures, contributing to both ice damns and flooding.  Many of us have had challenges at home and even at work.  Did you have a pipe burst?  Was there an ice damn on your roof?  Most importantly, is your home dry?  Moisture in your attic or even your walls can negatively impact your home and family.

Our technicians at SERVPRO of Derry Londonderry are prepared to handle your concerns.  We use science and technology to determine the best course of action.  Equipment includes moisture meters, dehumidifiers and fans.

The Tramex MEP Moisture Encounter Plus is a non-destructive overall building inspection moisture meter which has applications for numerous industries. It has many unique features that make moisture measurement and evaluation fast, precise and versatile.

Features

  • Wide range of readings for wood from 5% to 30%.
  • Deep signal penetration to over 1" into the materials being tested without the need to damage the surface. Signal penetration depends on material being tested and meter setting.
  • Three ranges of sensitivity: Wood & Timber / Drywall & Roofing / Plaster & Brick – making it ideal for testing moisture conditions in various building materials.
  • Detects moisture through paint, wall coatings, drywall, ceramic tiles, floor coverings, wood, roof coverings and ceiling tiles.
  • High moisture audio warning tone.

SERVPRO of Derry Londonderry can help you determine if your home is dry.  Call us today 603-432-3221 for help.  We are available 24/7/365 !!

IICRC Certified Firm

1/8/2018 (Permalink)

SERVPRO of Derry Londonderry is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Derry Londonderry

SERVPRO of Derry Londonderry specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call our certified technicians today!!